Privacy Policy Statement

We care about your privacy and commit to protecting your information as you interact with our services. This notice outlines how data is collected, used, and safeguarded.

Information We Collect

We only collect the information required to deliver and improve our services, communicate with you, and comply with the law.

• Contact and personal details you provide through forms, such as name, email, and phone.
• Technical identifiers including your device type, IP address, and standard analytics data.
• Usage behaviour, such as page visits, content engagement, and on-site actions.
• Preference and consent choices you make, including cookie settings or subscription options.

How We Use Data

Your information is only used for the purposes for which it was collected and for relevant business development.

• To provide, manage, and continually improve our services and user experience.
• To respond to your enquiries and maintain secure, clear communication.
• For analytical purposes, helping us understand usage trends and interests.
• To comply with applicable laws and requirements such as POPIA.

Legal Basis for Data Use

We process data where there’s a lawful basis, ensuring transparency and respect for your rights.

Our main basis for processing is your consent, our contractual commitments to you, or legal obligations under South African law and international privacy standards.

Information Sharing

Your data is only shared in limited, secure circumstances.

• We may work with trusted service providers for technical operations, bound by confidentiality agreements.
• If required by law or regulation, we share data with regulatory bodies or authorities.
• All third parties handling data do so in compliance with privacy and data protection requirements.

Data Security

Your data is stored and transmitted using security measures that reflect industry standards. We regularly update our safeguards, use encrypted protocols, and limit access to authorised staff. While no online service is completely risk-free, we are committed to reducing risks to your privacy as much as possible.

Your Rights

You have choices about how your personal data is used and can request updates or deletion at any time.

• Access your information and receive a record of what we hold.
• Request correction or update to any of your details at any time.
• Request deletion of your data when it’s no longer legally required.
• Withdraw consent or adjust marketing preferences through contact channels provided.

Cookies Policy

Cookies help customise your browsing experience and track basic usage analytics. You can update or withdraw cookie consent at any time in your browser settings or through our cookie management tools.

Read Cookie Policy Read Cookie Policy

Contact Us

For questions or requests related to your privacy, please contact us using the details below. We respond to all reasonable requests promptly.

Updates to Our Policy

We may update this policy to meet evolving standards. Significant changes will be communicated on our website. Review this page periodically for the latest version.